Frequently Asked Questions
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At K-11 Canine Care, we provide structured, training-focused services designed to improve behavior, fitness, and overall well-being.
Dog Daycare
Structured group play with active supervision, proper dog grouping, and scheduled rest breaks to prevent overstimulation.
Overnight Boarding
Safe, climate-controlled boarding with daytime activity, supervised interaction, private sleeping areas, and feeding based on your schedule.
Board and Train Programs
Immersive training while your dog stays with us. Programs focus on obedience, leash manners, impulse control, confidence building, and behavioral structure.
Day Training
Your dog trains with us during the day and goes home in the evening, allowing you to reinforce skills at home.
One-on-One Private Training
Personalized sessions tailored to your specific goals. Ideal for leash reactivity, obedience, structure, and household manners.
Treadmill Fitness Sessions
Supervised treadmill workouts designed to safely burn energy, build endurance, and support structured exercise routines.
À La Carte Bathing Services
Convenient bathing add-ons available with daycare or boarding. Includes wash, dry, and light brush-out so your dog goes home clean and fresh.
Grooming
Full-service styling and breed-specific cuts tailored to your dog’s unique coat and needs. Our professional groomers prefer all-inclusive pricing to fulfill your specific styling requests in a patient, low-stress environment.
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Getting started at K-11 Canine Care is simple:
Step 1: Create an Account
Register through our online portal:
👉 https://k11.portal.gingrapp.comComplete your pet profile and contact information.
Step 2: Upload Vaccination Records
Rabies, Distemper, and Bordetella vaccinations are required before approval. Dogs over 8 month must be fixed.
Step 3: Schedule a Temperament Evaluation
All new daycare and boarding dogs must complete an evaluation to ensure proper group placement and safety.
Step 4: Book Your Services
Once approved, you can schedule daycare, boarding, training, treadmill sessions, or bathing services directly through the portal.
If you are interested in training programs, you may also schedule a consultation here:
👉 https://calendly.com/k11caninecareWe recommend booking early for holidays and peak seasons, as space fills quickly.
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We are not just a daycare.
K-11 is structured, fitness-oriented, and training-minded. We focus on balanced socialization, physical engagement, and leadership. Our goal is to improve your dog’s behavior, confidence, and overall well-being, not just provide supervision.
Dogs are carefully grouped based on temperament, size, and play style to ensure safe and balanced interactions. This prevents overstimulation and promotes healthier social behavior.
Our facility also allows dogs free access between indoor and outdoor play areas throughout the day, weather permitting. This gives them space to regulate energy naturally while remaining under active supervision.
We combine structure, proper grouping, and movement to create a safer and more purposeful daycare experience.
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We’re happy to help.
📞 Phone/Text:(216) 245-3470
📧 Email:info@kelevn.comFor fastest booking, please use our online portal:
👉 https://k11.portal.gingrapp.comIf you are inquiring about training programs, you may schedule a consultation here:
👉 https://calendly.com/k11caninecareYou can also message us through our website contact form, and a member of our team will respond as soon as possible.
We recommend using the portal for scheduling, as it allows you to view availability and book instantly.
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Collaborative, honest, and straightforward. We're here to guide the process, bring ideas to the table, and keep things moving.
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Choosing the right boarding facility comes down to a few key things: safety, structure, and how well the staff actually knows dogs. Look for a place that requires up-to-date vaccinations, keeps dogs supervised throughout the day, and treats each dog as an individual rather than just filling kennels.
At K-11, every boarding dog joins our daycare during the day at no extra cost, so they're never just sitting in a kennel waiting for you to come back. Our staff includes certified trainers, not just attendants, which means we can read dog behavior and respond to it. Before any dog boards with us, they go through an evaluation day so we know their temperament, energy level, and any specific needs before their first overnight stay.
If you're comparing options, ask any facility these questions: What's the staff-to-dog ratio? What happens if my dog gets sick or injured? What are your vaccination requirements? The answers will tell you a lot fast.
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"Facility is nice and always clean. My dog is very well taken care of and always comes home tired and happy."
- Sarah P.
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"My dog Rosie loves it here. I am so happy we found this place. Staff is fabulous. I can't say enough positives about this place."
- Jennifer R.
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"So glad I found K-11 on the internet. Great place! The staff were all amazing with our puppy and they even sent a report card after his day at daycare! They offer training, boarding, exercise..."
- Jennifer S.
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"I started training at K-11 because I was heavily referred to Claire for training service work. However not only were we planning on training my pups for service, but we also had a big ask..."
- Annmarie W.
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"This is the second daycare we’ve been to and I believe we found our forever home! My dog is much happier, the environment is clean, and the staff is great. 10/10 recommended!!"
- Ellisa C.
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Very clean facility—my dogs never come home smelling like a kennel. Check‑in and check‑out are always quick and efficient, which I really appreciate during busy work mornings. The staff has done an amazing job accommodating my two Great Danes. They’re always excited to go and come home happily exhausted. The end‑of‑day report card with pictures is such a nice touch and really makes my day. Highly recommend!
- L T.